Franchise Testimonials

Learn what our franchisees say about Unishippers.

Janine White
Franchisee since 2003

What do you love about your Unishippers franchise?
“Unishippers is all about having a passion. I get up every day excited, knowing that the more I put in, the more I get out of the franchise. And every day is different. I love the opportunity to meet all different kinds of business owners. It keeps things exciting.”

Describe your quality of life as a Unishippers franchisee.
“I’m passionate about my Unishippers business and look forward to getting up every morning. I think that’s good for my family and kids — to see my strong work ethic and excitement for what I do. I want to instill that in them. The franchise gives me flexibility to go to their school events and work after they go to bed. I love having the ability to make those decisions and do what’s best for my family.”

How does a Unishippers franchise set itself apart from other opportunities?
“With a Unishippers franchise there’s minimal investment. You have partnerships with phenomenal companies, like UPS® and leading freight carriers, but you don’t have to maintain a lot of assets. If you like sales, it’s a great culture. You get to be creative and entrepreneurial. It’s rewarding to do things how you want and experience the success. The more you put in, the more you get out. The sky is the limit.”

Neil DiBiccari
Franchisee since 2014

How do your responsibilities as a franchise owner fit with your lifestyle?
“This is what attracted me to sales and ultimately Unishippers franchise ownership. Most industries we serve operate 9-to-5, Monday through Friday. You can make a good living and come home to be around for family on the weekend. Plus, with virtually no business travel, it’s an ideal scenario for me.”

Who would you say is a good “fit” as a Unishippers franchise owner?
“The Unishippers model is a sales vehicle, and many of the most successful franchise owners have been successful at sales in general. If you’re not an active salesperson, or don’t know how to sell, though, that’s okay. You can surround yourself with people who do. That’s the key to being successful.”

Do you have any tips for new franchisees?
“Early in my career, a franchise owner gave me the advice that being persistent pays off. That always stuck with me and it’s the truth. Whether it’s invoicing, an appointment or a new customer setup, I work the opportunity until it’s run its course. You have to be tenacious that way.”

Jimmer Bennett
Franchisee since 2018

What sets the Unishippers business model apart?
“The transportation industry itself. In times of recession — both in the past and what we’re seeing right now — carrier business is steady because companies need to ship regardless of how the economy is doing. It’s an opportunity that sets us apart from the majority of industries out there.”

What opportunities does Unishippers offer you for personal or professional growth?
“My Unishippers franchise offers financial flexibility and the opportunity to create a culture and grow a sales team. But for me, the number one benefit is my people — the rewards of hiring professionals and watching them develop into successful individuals.”

Kevin Biagi
Franchisee since 2002

What gives you confidence in Unishippers? And what are your long-term prospects as a franchisee?
“It’s very hard to start a business on your own in third-party logistics because you don’t have buying power to negotiate prices with carriers. With Unishippers, I overcome that barrier because strength in numbers is built into the franchise. It helped me immensely as a new entrepreneur. Also, there’s an immense amount of stability in the model. There’s a systematic process, proven approach and the explosion of e-commerce over the last four or five years spurred rapid growth in the transportation services Unishippers provides.”

How does the Unishippers model break barriers to franchisee growth and opportunity?
“The Unishippers national franchise model gives me the flexibility to grow the business more easily. Without geographic restrictions, I am empowered to leverage existing customer relationships to expand my customer base regardless of location. It’s exciting. My customer in Utah may source steel from Pittsburgh, but I can go up and down a customer’s supply chain and tap into their relationships and network.”

What parts of the business get you out of bed in the morning?
“What really fires me up is being able to hire, lead and inspire eager professionals — giving them the tools and watching them succeed in a way they may have never dreamt possible. Whether they stay with me, become franchisees or go on to other great things, that’s my warm and fuzzy. That’s the spark that keeps me going.”

Kurt Watkins
Franchisee since 2019

Why did you choose a Unishippers franchise over other businesses or investments?
“For me, purchasing a Unishippers franchise was a no-brainer. The leadership is forward-thinking and this is a business where you don’t have to be perfect, but you can excel if you are ready to execute and have the right mindset to learn from your failures and apply it in the future. This is an opportunity that you don’t want to pass up.”

What kind of support do you get from Unishippers that empowers your franchise and customers?
“I love the Unishippers support team — I was promised that I’d have support and that’s been delivered on. My operations management team has been great, and I think everyone is in alignment. We’re all pulling at the same end of the rope, which makes the net really sturdy.”

Rachel Loughry
Franchisee since 2013

What’s your favorite thing about being a Unishippers franchisee?
“You can’t put a price on the work-life balance at Unishippers. I can decide if I’m calling on businesses on the road or working from my office based on what I want to do that day. The quality of life is second-to-none, and I know the more energy I put into my franchise, the more I see it grow. It’s a direct impact of my efforts, not someone else’s.”

What are some key qualities of a successful franchisee?
“You need to be a self-starter with an entrepreneurial spirit to have a successful franchise. But you also need a sincere desire and passion to help companies save time and money. People at small to mid-size businesses wear a lot of hats and may not understand the shipping world. Your expertise will bring something to the table that will help them put savings into the bottom line of their profits or other areas of their business.”

Can you describe your customer relationships?
“When I make a phone call, I feel like I’m genuinely benefitting people. It’s not soliciting or telemarketing. Even with people taking 30 phone calls a day, they listen to me talking about freight. I’m providing value to them. Helping small businesses save money and being their shipping consultant keeps me going. I have a passion for that.”